All require clear and concise professional writing abilities, as well as communicating complex processes and procedures in writing. Managers may communicate goals and instructions to employees, create training materials, document important processes, generate product and service descriptions and relay department and project statuses to upper management. For certain positions, a familiarity with industry-specific programs, such as Epic medical software for managers in the healthcare field, may be desired by employers. This may include a general understanding of web design and Search Engine Optimization or training in HTML and CSS. While not all jobs require management to have a working knowledge of programming or website maintenance, having an understanding of the basics is beneficial. Furthermore, depending on the industry, a proficiency with financial and accounting software, data entry, popular web publishing platforms and HR and scheduling programs may be required. Office Skillsīasic proficiency with office software like Microsoft Office, Adobe, Google Docs and any relevant industry-specific programs is essential for managers. However, some common technical skills may be required across a number of industries, specifically within administrative and middle management positions. 2,3 Important Technical Skills for Managersīecause technical skills are specific to the task(s) managers must complete or oversee on a daily basis, they can vary by industry and position. A project manager however, may utilize technical skills to stay familiar with the work being done by his or her employees, but may not use these skills daily. However, the position type and level of management you're in may dictate the degree to which you use technical skills in your day-to-day responsibilities.įor example, a line manager at a plant or an on-site construction manager may use technical skills directly on a daily basis and may be more mechanical and hands on. 1 Importance of Technical Skills for ManagersĪll three above skill types – technical, human, and conceptual – overlap and combine to create effective management. ![]() Thus, these skills can change depending on the particular processes, procedures and regulations that are standard in your industry. ![]() Technical skills may involve performing a predetermined sequence of steps or carrying out a specific physical action. These are different from essential employable skills (what Katz would call "human" skills), which can be acquired and honed over time. Furthermore, they involve specialized knowledge and typically must be taught, like the education offered in a business administration bachelor program or at a vocational school. Technical skills involve the use of company or industry-specific methods and processes, formal problem-solving techniques, technology systems and machinery and other tools. While all three types are important, a manager's technical skills include measurable concrete skills. Katz identified three basic skillsets required for effective management: technical, human and conceptual. In the 1970s, social psychologist Robert L. ![]() A position in management requires a diverse range of skills, no matter the industry however, your particular field will help determine knowledge-specific skills needed as a manager.
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